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Frequently Asked Questions

Do you have free parking?

Absolutely! We make parking hassle-free for our guests. Each reservation comes with a designated parking space conveniently located near or in front of your room, and there's no charge for this service. If you have additional vehicles, we also have a parking lot near the lobby for your use. Your comfort and convenience are our top priorities, so if you have any questions or need assistance with parking, please don't hesitate to reach out.

Are you pet-friendly?

While we love our furry friends, we do not allow pets on our property to ensure a comfortable and allergen-free environment for all our guests. However, we gladly welcome service animals that are trained to assist individuals with disabilities, in accordance with the Americans with Disabilities Act (ADA).

If you have any questions or need recommendations for nearby pet-friendly accommodations, please don't hesitate to ask. We're here to assist you in finding the best option for your needs. Thank you for your understanding.

Are you a smoke-free property?

Yes, we maintain a non-smoking policy throughout our property to ensure a clean and comfortable environment for all our guests. However, we are happy to provide information on designated smoking areas nearby. We appreciate your understanding and cooperation in helping us create a pleasant atmosphere for everyone. 

Can I do my laundry on-site?
Yes, the Sapphire Motel offers coin-operated washers and dryers on the property for your convenience.
Do you offer any special promotions?
Check out our “Earn Rewards” Page to find out more about our active promotions. 
What is there to do around Bozeman?
Visit our Area Guide page to explore a wide range of activities and attractions in the Bozeman area.
Can I walk Downtown?
Yes, the downtown area is conveniently located approximately 1 mile from the motel, making it an enjoyable stroll for most guests. If you prefer, taxis and ride-sharing services are also readily available for a quick trip downtown.
What are the Motel's Amenities?
Visit our Amenities page to learn more about what we offer our guests. 
Do you offer WIFI?
Yes, we offer complimentary Wi-Fi for all our valued guests. We want to ensure you stay connected and have a seamless online experience throughout your stay. If you have any questions about connecting to our Wi-Fi or need assistance with anything else, our team is here to help.
Do you offer breakfast?
We want to make sure you start your day on the right foot! While we don't offer breakfast, we do provide complimentary local coffee and tea in our lobby from 6:30 AM until 8 PM.
Can I cancel my reservation?
Standard & Direct Booking Rates: Reservations made under our standard and direct booking rates can be canceled with no penalty up until 6:00 p.m. the day before your scheduled arrival date. If your plans change and you need to check out earlier than planned during an extended stay, simply notify our friendly front desk staff at least 24 hours before your new departure date to avoid an additional charge equivalent to one night's room rate and taxes.
We understand that plans can change, and we're here to help. Depending on availability, modifications can be made to standard and direct booking rate reservations, although additional fees may apply. To cancel a reservation made through these rates, please contact your original booking partner. If you booked directly with us, reach out via email at Hello@TheSapphireMotel.com or give us a call at (406) 587-3103.

Non-Refundable Rates: Reservations made under our non-refundable rate plan require full pre-payment for the room. Please note that this payment is non-refundable, and any cancellations or modifications will result in forfeiture of the payments made for the reservation.
Your satisfaction is important to us, and we're here to assist with any questions or concerns you may have. We look forward to making your stay at Sapphire Motel as pleasant and stress-free as possible!
What time is check-in and check-out?
Check-In: 3 PM
Check Out: 11 AM
Do you have a place to hold my luggage?
Feel free to drop off your luggage at our front desk, and we'll be happy to keep it safe for you until your room is prepared and ready for your stay. Additionally, if you need to leave your luggage with us after check-out while you continue to explore Bozeman, we're here to make your visit as convenient and stress-free as possible.
Do you have a computer I can use?
At Sapphire Motel, we've got you covered when it comes to staying connected. In our lobby, you'll find a computer and printer available for guest use. Whether you need to check your email, print out tickets, or simply browse the web, we've made it convenient for you. If you have any questions about using these facilities or need assistance with anything else, feel free to ask.
Do you have rollaway beds available?
If you require a rollaway bed for your room, please inform us, and we'll be delighted to arrange it for you. The cost for a rollaway bed is just $10 per day. We'll ensure it's promptly set up in your room to enhance your comfort during your stay. Please note that rollaway beds are available in select rooms, please call us for further details.